Support

Support email

Include the email or phone number on your account and, if it is about an event, the event name or code.

Common questions

I can't sign in

Sign in with the email address or phone number on your account. We send a 6-digit code, which can take up to a minute to arrive; check your spam folder too. Each code works once and expires after a few minutes, so request a new one if it has expired.

Nearby isn't showing anyone

Nearby uses Bluetooth, not your location. Turn Bluetooth on, allow Nametaggz to use it, and tap Go Live at the event. The other person has to be live at the same event too. You can pause Nearby at any time.

Who can see my profile at an event?

When an event uses advanced privacy, you choose how much you show (your full profile, a limited card, or nothing) and which groups can find you. Change it any time in the app under Profile › Event privacy. Your email and phone are never shown to other attendees.

I'm organizing an event

Organizers create events, invite attendees and manage privacy settings from the organizer console on this website. If your organization already uses Nametaggz, ask its owner to invite you.

How do I delete my account?

You can delete your account in the app at any time, or ask us to do it by email.How to delete your account